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    event Scheduled Maintenance
  • Starting: 11-26-2021

    Schedule: 2021-11-26 23:00:00 - 2021-11-27 06:00:00

    Overview : SBC vendor requires to do maintenance on one of the database cluster nodes.



    Impact : Service Impact to be confirmed, but expect a drop in service for a few minutes when services are switches over to the other database nodes. For APN and internet services it will only affect customers on re-authentication if the service drops.

    Risk : High

    Expected Downtime : 10 - 15 minutes (we will keep you informed if this changes).

    Services: YAXXA APN - MTN YAXXA APN - Telkom YAXXA APN - Vodacom PortaOne SBC PortaOne

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    check_circleYAXXA APN - Vodacom
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History


Problem Description: There is a small number of Vodacom sims not authenticating on the network

Status : Engineers are investigating and has escalated with Vodacom
Cause : Unknown.

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