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    build Maintenance
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    event Scheduled Maintenance
  • Starting: 05-01-2024

    Yaxxa Technicians will be performing Maintenance on the Fire.yaxxa SBC.



    intermittent connectivity to the environment can be expected.

    Services: Fire - SBC

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History

EFFECTED SERVICE: VoIS All
LOCATION: Bryanston, Parklands

START DATE: Sat 13 Apr 2024 20:00 (SAST)
END DATE: Sun 14 Apr 2024 6:00 (SAST)

EXPECTED IMPACT DURATION: 2 hours

IMPACT: No service impact expected as traffic will be routed to secondary Site.

REASON FOR CHANGE: Upgrade PortaBilling and PortaSwitch from MR105 to MR110 (Stage 2 of 2)

build
12/04/24 - ECN Outage Durban POP

04-12-2024 09:46:48 SAST

ECN is currently experiencing an intermittent outage in at their Durban POP.

their Engineers are currently troubling shooting but no ETR at present.

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ECN will be carrying out Maintenance on the ECN Megaswitch voice network in Durban.

Impact: Customers connecting to their Durban Environment may experience intermittent connectivity during the above change window.

build

Yaxxa experienced a drop in access to the Moon.yaxxa User Interface.

it was found that the Virtual Data Centre was experiencing Resource allocation issues.

Impact: intermittent to no access

Period: 11h00 to 12h00

RCA to follow once provided from Data Centre Service Provider.

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Problem Description: There is an authentication problem for SIP and APN services.

Status : Backspace Engineers are investigating and have escalated with vendor.

Cause : Unknown

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