Major Incident Awareness Initial
Status: Active
MI Reference nr: TBC
Start date/time: 05 Nov 2025 04:00
Client Name: National Inbound Calls
Problem Statement: National inbound calls failing (1 out of 5 calls)
Client/Service Impact: National Inbound calls failing
Progress: Change rolled back last night, calls continue fail. Escalated to Vendor for investigation.
Services: NTT Bryanston NTT Cape Town NTT Parklands Dimension Data
- info_outlineNo Results
- info_outlineNo Results
- check_circleIngitionOperational
- check_circleAPN Grouparrow_drop_downcheck_circleYAXXA APN - MTNcheck_circleYAXXA APN - Telkomcheck_circleYAXXA APN - Vodacom
- check_circleApplication Servers Grouparrow_drop_downcheck_circleAPN Management Platformcheck_circleMonitoring Servercheck_circleSIEM Servercheck_circleTMS - Telephone Management System
- check_circleApplications Grouparrow_drop_downcheck_circleDesktop Applicationscheck_circleM-Filescheck_circleMobile Apps
- check_circleCall Centre Grouparrow_drop_downcheck_circleCall Centre - Marscheck_circleCall Centre - Mooncheck_circleCall Centre - Omni
- check_circleConnectivity Grouparrow_drop_downcheck_circleBitco Connectivitycheck_circleComsol Linkscheck_circleEchocheck_circleECNcheck_circleFrogfootcheck_circleMetro Fibre Networkscheck_circleSeacomcheck_circleVoConnectcheck_circleVodacom
- check_circleData Centre Grouparrow_drop_downcheck_circleAzure Aus Centralcheck_circleBackspace Data Centrecheck_circleCT Teraco Data Centrecheck_circleDurban Teraco Data Centrecheck_circleNTT Bryanstoncheck_circleNTT Cape Towncheck_circleNTT Parklandscheck_circleTeraco Isando Data Centre
- check_circleMobile Applications Grouparrow_drop_downcheck_circleVoyce Mobile
- check_circleServers Grouparrow_drop_downcheck_circleYAXXA DNS Server Onecheck_circleYAXXA DNS Server Twocheck_circleYAXXA Time Server Onecheck_circleYAXXA Time Server Two
- check_circleSession Border Controllers Grouparrow_drop_downcheck_circleEarth - SBCcheck_circleFire - SBCcheck_circleMars - SBCcheck_circleMoon - SBCcheck_circleOmni - SBCcheck_circlePortaOne SBCcheck_circleSky - SBCcheck_circleWind - SBC
- check_circleYaxxa - Teams Grouparrow_drop_downcheck_circleSBCs - APACcheck_circleSBCs - Europecheck_circleSBCs - North Americacheck_circleWeb
- access_alarmYAXXA Voice Services Grouparrow_drop_downaccess_alarmDimension Datacheck_circleKordia NZ Voicecheck_circlePortaOnecheck_circleYAXXA Voice - ECNcheck_circleYAXXA Voice - Vodacom
History
No events this month
Powered by estatus.io